Privacy Policy
Tom Whiteley Chimneys
Effective date: March 2026
Who We Are
Our website address is: https://tomwhiteleychimneys.co.uk/ sitemap
Tom Whiteley Chimneys provides chimney construction, repair, restoration, and inspection services. This Privacy Policy explains how we collect, use, and protect your information when you use our website.
Information We Collect
When you use our website, we may collect certain information including:
- Personal information you provide through contact forms, emails, or enquiries such as your name, phone number, and email address
- Technical information such as your IP address, browser type, and device information
- Website usage information including pages visited and time spent on the site
This information helps us respond to enquiries, improve our website, and provide our services.
Comments
If visitors leave comments on the website, we collect the information shown in the comments form along with the visitor’s IP address and browser user agent string. This information is used to help detect spam.
An anonymised string created from your email address may be provided to the Gravatar service to check if you use it. The Gravatar privacy policy can be viewed here:
https://automattic.com/privacy/
Once your comment is approved, your profile picture may be visible to the public next to your comment.
Media
If you upload images to the website, you should avoid uploading images that contain embedded location data such as EXIF GPS data. Visitors to the website may be able to download images and extract location information from them.
Cookies
Our website may use cookies to improve your browsing experience.
If you leave a comment on the site, you may choose to save your name, email address, and website in cookies. These cookies allow your details to be automatically filled in if you leave another comment in the future. These cookies normally remain for one year.
If you visit the login page, a temporary cookie may be set to check whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.
When you log in, several cookies may be set to store your login details and display preferences. Login cookies usually last for two days and screen option cookies last for one year. Selecting “Remember Me” keeps your login active for two weeks. Logging out removes these cookies.
If you edit or publish content, an additional cookie may be stored in your browser which identifies the post you edited. This cookie expires after one day.
Embedded Content From Other Websites
Pages on this site may include embedded content such as videos, images, or articles from other websites.
Embedded content behaves exactly as if you visited the external website directly. These websites may collect data about you, use cookies, include additional tracking, and monitor your interaction with the content.
How We Use Your Information
We use information collected from the website to:
- Respond to enquiries and contact requests
- Provide information about our services
- Improve the performance and usability of the website
- Maintain website security and prevent spam or misuse
We do not sell or rent personal information to third parties.
Who We Share Your Data With
If you request a password reset on the website, your IP address may be included in the reset email.
Visitor comments may be checked through an automated spam detection service.
We may also use trusted service providers such as website hosting companies or security services that help operate the website. These providers only process data necessary to deliver their services.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be stored indefinitely so that follow up comments can be recognised and approved automatically.
If users register on the website, personal information provided in their user profile is stored. Users can view, edit, or delete their personal information at any time except for their username. Website administrators can also view and edit this information.
Your Data Rights
Under UK data protection law, you have rights regarding your personal information.
You may request:
- A copy of the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data where appropriate
Certain information may need to be retained for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Some website services may process data outside the UK or European Economic Area. In these cases appropriate safeguards are used to protect your data.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us through the website: https://tomwhiteleychimneys.co.uk/contact/